Terms and conditions

Shipping
We guarantee customer satisfaction. If you are not satisfied with your purchase, an exchange for an item of equal value or a refund is allowed. The return of items is at the expense of the customer. We accept exchange or refund for a period of 30 days after purchase. Item must be returned in its original condition. Any damaged product will not be exchanged or refunded. 

Terms and conditions of use of the site
This site is owned and controlled by COUPLE D’IDÉES. All content, including, without limitation, all text, designs, icons, photographs, code and software used or incorporated into this website, and the organization and presentation of content are trademarks, protected by copyright or other intellectual property right of COUPLE D’IDÉES. If you have questions or comments, please send them to [email protected]. Head office address is 3626, rue de la Montagne, porte 1, Montréal, Québec, Canada  H3G 2A8. 
COUPLE D’IDÉES is registered in the Registrar of Companies under the Quebec Business Number (NEQ) 3366844085. The website (including its contents, photos, and other information included in the text) is the property of COUPLE D’IDÉES. and is protected by Canadian and international laws on copyright. Any reproduction or use of these materials is strictly prohibited without the consent of COUPLE D’IDÉES.

Privacy and confidentiality policies
The secret of our success lies in the respect and dedication that we have always shown towards our customers. We want that respect also TO be shown on the Internet. We are committed to protecting the privacy of personal data of our customers in our electronic environment. COUPLE D’IDÉES does not disclose to third parties confidential information on its customers (name, address, telephone and fax numbers or email address).
Your email address will only be used to contact you with information about special offers and new items shown on our website. It will not be disclosed to anyone else (organization, business, or other).